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Azure Troubleshooting

The following are the steps you should take if you're seeing a warning message on the public clouds page.

  • Click on Edit of the billing/subscription account which shows warning.

  • Copy the command

  • Login to your Azure account where billing/subscription is configured.

  • Open the cloudshell

  • Run the command and till its completed.

  • Click Done from DigitalEx UI & Run the Data ingestion

If you come across any error message on DigitalEx UI while onboarding Billing account or subscription, please adhere to the following table for resolution.

Below are the actions you should take when you encounter the following error message.

If you come across this error message; it signifies that an account with this Account ID has already been onboarded.

When encountering this error message, you have entered the invalid Account ID.

If you encounter this error message, it means that you've partially entered an incorrect Account ID.

When you come across this error message, it indicates that you've entered the invalid Subscription ID.

If you encounter this error message, it means that you've partially entered an incorrect Subscription ID.

When you come across this error message, it indicates that you've entered the invalid Tenant ID.

If you encounter this error message, it means that you've partially entered an incorrect Tenant ID.

If you encounter this error message, it means that you've partially entered an incorrect or invalid Client ID.

If you encounter this error message, it means that you've partially entered an incorrect or invalid Secret.

  • If a WARNING message appear on the DigitalEx public page interface, please adhere to the following table for resolution

Permission

Details

Resolution

Doc References

Microsoft.Storage/BlobReader

This permission is necessary to access and read the cost exports from the bucket.

Add "Storage Blob Data Reader" manually from Azure portal

https://help.digitalex.io/content/step-3-assign-required-roles-permissions-to-the-ap

Microsoft.Billing/billingAccountsOR/subscriptions

This permission is necessary to access and read historical cost-related information at the scope of billing or subscription.

Add “Billing Account Reader” role at billing scope or add “Cost Management Reader” role at subscription scope

https://help.digitalex.io/content/step-3-assign-required-roles-permissions-to-the-ap

Microsoft.CostManagement/query

To retrieve cost-related data from previous months within the scope of billing or subscription, this particular permission is necessary.

Add “Billing Account Reader” role at billing scope or add “Cost Management Reader” role at subscription scope

https://help.digitalex.io/content/step-3-assign-required-roles-permissions-to-the-ap

Microsoft.CostManagement/generateCostDetailsReport

This permission is needed to use the API to produce cost exports for historical months within the scope of billing or subscription

Add “Billing Account Reader” role at billing scope or add “Cost Management Reader” role at subscription scope

https://help.digitalex.io/content/step-3-assign-required-roles-permissions-to-the-ap

Common Troubleshooting

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